Job Description

Senior Loan Officer

The Senior Loan Officer expands DBEDC's mission-driven small business lending by generating a robust pipeline of high-quality borrowers, strengthening community partnerships, and ensuring strong credit decisions that support underserved entrepreneurs in Boston.

The role combines business development, credit analysis, risk evaluation, coaching, and portfolio support. The Senior Loan Officer provides leadership to Loan Officers, supports continuous improvement, and ensures that every loan contributes to the economic mobility of Dorchester Bay's priority communities.

While Loan Officers conduct the preliminary review of each file, the Senior Loan Officer is responsible for the complete, independent credit analysis and underwriting of each loan from initial file review through a fully documented credit memorandum and final Loan Committee decision.

Business Development & Market Expansion

• Promote DBEDC loan products to entrepreneurs, partners, lenders, and community organizations.
• Develop and maintain a broad referral base through events, presentations, webinars, and direct outreach.
• Build strategic relationships across Dorchester, Roxbury, Mattapan, and surrounding neighborhoods.
• Monitor market trends to identify opportunities and adjust outreach strategies.
• Represent DBEDC at business, industry, and ecosystem partner events.

Pipeline Management & Client Intake

• Conduct intake, screening, and prequalification of small business borrowers.
• Provide clear guidance to clients on documentation, loan requirements, and readiness.
• Maintain accurate CRM data on leads, contacts, pipeline status, and referral sources.
• Collaborate with internal teams to refine lead quality and outreach effectiveness.
• Receive and review completed preliminary files transmitted by Loan Officers, confirming completeness and readiness before advancing each file to full underwriting.

Credit Underwriting

• Own the credit analysis process from preliminary file review through a fully underwritten, decision-ready credit memorandum.
• Independently underwrite complex small business and community development loans, including analysis of financial statements, tax returns, bank statements, credit reports, collateral, guarantors, and business performance.
• Conduct historical, interim, and projected cash flow analysis, including business and global debt service coverage.
• Evaluate repayment capacity, collateral, guarantor strength, and other key credit risks; identify inconsistencies, concentration risks, and policy exceptions.
• Develop appropriate risk mitigants and recommend loan structures, including amount, term, pricing, collateral, guarantees, and conditions.
• Prepare comprehensive credit memoranda that clearly articulate the borrower's financial position, strengths, risks, mitigants, and recommendation.
• Present credit recommendations to the Credit Officer and Director of Lending, respond to questions, and incorporate feedback into final recommendations.
• Ensure underwriting, due diligence, and credit decisions are thoroughly documented and meet established lending standards.
• Drive approved loans through final decision and closing, ensuring all conditions are satisfied within established timelines.

Client Technical Assistance & Financial Coaching

• Provide one-on-one coaching to help clients set goals, address financial challenges, and strengthen business fundamentals.
• Deliver workshops and trainings (e.g., Access to Capital).
• Help clients refine business plans, pricing, market strategies, financial projections, and cash flow forecasting.
• Connect clients to external technical assistance providers when appropriate.

Portfolio Management & Collections Support

• Monitor portfolio performance and support collection efforts as assigned.
• Conduct periodic check-ins with existing borrowers to assess risks and recommend solutions.
• Support the Portfolio Manager on past-due loans or businesses showing early warning signs.

Loan Documentation, Compliance & Data Integrity

• Prepare complete, audit-ready loan files.
• Ensure compliance with DBEDC policies, funder requirements, and CDFI standards.
• Maintain CRM and loan system data with accuracy and timeliness.
• Ensure all lending documentation is processed in accordance with internal controls.

Team Leadership & Continuous Improvement

• Provide day-to-day guidance and support to team members (as assigned).
• Support creation of a learning, coaching, and accountability culture.
• Participate in refining lending products and developing new initiatives aligned with community needs.
• Review and provide feedback on Loan Officers' preliminary financial analysis and file preparation to strengthen underwriting quality and readiness for full underwriting.

Core Competencies

• Business Development & Relationship Building
• Credit Analysis & Underwriting
• Mission-Driven Lending & CDFI Alignment
• Financial Coaching & Client Support
• Risk Assessment & Decision-Making
• Communication, Presentation & Facilitation Skills
• CRM & Data Management
• Cross-Functional Collaboration
• Leadership, Supervision & Motivation
• Cultural Responsiveness & Equity Orientation

Qualifications – What Success Requires

• Mission & Values Alignment
• Technical Expertise
• Leadership & Collaboration Skills
• Communication & Interpersonal Skills
• Additional Requirements

You'll stand out if you:

• Experience with the CDFI industry and community-based lending.
• Knowledge of Boston's small business ecosystem.
• Experience in mission-oriented financial analysis, deal structuring, and character-based lending.
• Have lived experience connected to DBEDC's communities.
• Are fluent in Cape Verdean Creole, Spanish, or Haitian Creole.
• Have or have had a residency in Dorchester or Roxbury.

Other important details:

• Salary range: $105,000 - $120,000.

Why DBEDC?

Join an engaging team dedicated to creating equitable, thriving communities. You'll deploy mission-driven capital, partner with small businesses and community developers, and work alongside a values-driven team to expand access to financing that supports local growth and long-term community impact.

Living Our Values

• Accountability: We take ownership of our words, actions, and their impacts.
• Curiosity: We ask questions, try new things, and learn from experience.
• Collaboration: We build trusting relationships internally and externally.
• Transparency: We communicate directly, honestly, and with clarity.
• Innovation: We embrace change, challenge convention, and adapt with intention.

Benefits

DBEDC proudly offers a total compensation package that goes above and beyond, supporting your health, well-being, and work-life balance. Here's what you can look forward to:

Health and Wellness

• Choose from several generous medical insurance packages with no waiting period.
• Employer-paid dental and vision coverage to keep you smiling.
• Access to Flexible Spending Accounts and the Dependent Care Assistance Program for added flexibility.
• Short-Term Disability, Long-Term Disability, Life Insurance, and Accidental Death coverage for peace of mind.
• On-demand Employee Wellbeing Services to help you thrive.

Lifestyle and Perks

• Access exclusive discounts through our Perks at Work Program.
• Enjoy a flexible hybrid work environment that balances work and life with ease.

Time Off That Works for You

• Generous amount of vacation time to recharge and relax.
• Seventeen paid holidays, including your birthday, because you deserve to celebrate.
• Fifteen sick days for when you need to rest and recover.
• Three personal days for life's unexpected moments.
• Five volunteer days to give back.

Future-Focused Benefits

• Save for your future with our 403(b)-retirement plan, featuring a generous employer contribution.

Professional Development

• Grow your career with access to professional development opportunities, including workshops, conferences, and training programs.
• Collaborate and learn in a dynamic environment that encourages innovation and skill-building.

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